Before paying
Check that the service is available to your account and accepts your chosen card. Universal and Universal+ differ in fees and issuing country; the merchant may apply its own restrictions.
Check the card balance allowing for fees, conversion and verification charges. Use Card Details for the number, expiry and CVV, and SafePay Billing for the holder name and address. Keep the service profile information accurate.
Complete checkout
- Open the intended Miro team and its billing settings. Billing management requires the relevant administrator permissions.
- Choose a plan and billing period. Check the license count and add-ons, which affect the total.
- Choose card payment, add your SafePay card and billing details and confirm the purchase.
Team billing permissions and license count
Open Team settings → Billing in the correct Miro team using a role permitted to change billing details. Check the selected plan, active licenses and billing interval. If you cannot see or edit payment methods, ask the team’s billing administrator instead of creating a new team or buying another subscription. Confirm the resulting invoice in the same team.
After confirmation
Check the plan and invoice in team billing. A team on manual invoicing or a contract may follow a different process. New licenses and add-ons can create additional charges; manage plan changes and cancellation in Miro.
If a 3D Secure request appears, complete the confirmation shown in SafePay, then return to the merchant. Do not pay again while the result is pending. For an error, keep its text, time and amount.